Royal Jewellers Delivery Policy

At ROYAL JEWELLERS, we are committed to providing our customers in Pakistan with a seamless and efficient delivery experience. We understand that receiving your orders in a timely and secure manner is crucial to your satisfaction. This Delivery Policy outlines our procedures and guidelines for the delivery of products purchased from Royal Jewellers.

Delivery Timeframe: Customers can expect to receive their orders within 2-5 working days from the date of order confirmation. Please note that delivery times may vary depending on product availability and other factors. Royal Jewellers will make every effort to ensure that your order is delivered within the specified timeframe.

Delivery Timeframe: Customers can expect to receive their orders within 2-5 working days from the date of order confirmation. Please note that delivery times may vary depending on product availability and other factors. Royal Jewellers will make every effort to ensure that your order is delivered within the specified timeframe.

Delivery Charges: Royal Jewellers may apply delivery charges based on the total value of your order. These charges will be clearly communicated to you during the checkout process. We may also offer promotions or discounts on delivery charges from time to time, which will be advertised on our website.

Delivery Process:

1. Order Confirmation: Once you place an order on our website, you will receive an order confirmation email containing the details of your purchase.
2. Order Processing: Our team will promptly process your order, which includes verifying product availability, payment confirmation, and packaging.
3. Shipment Tracking: You will receive a shipment confirmation email with a tracking number once your order has been dispatched. You can use this tracking number to monitor the status of your delivery.
4. Delivery Attempt: Our delivery partners will make attempts to deliver your order to the provided shipping address during working hours. If you are unavailable at the time of delivery, they may leave a notification for you to reschedule or pick up the package from a designated location.

Delivery Updates: Safeera Jewels will keep you informed about the status of your order through email notifications and by providing a tracking link. You can also reach out to our customer support team for assistance with any delivery-related inquiries.

Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. Once an order has been dispatched, it may not be possible to make changes or cancel it.

Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. Once an order has been dispatched, it may not be possible to make changes or cancel it.

Return/Refund Policy

Our refund policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate your return, we require a receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchange Policy

You have 14 days from the date of delivery to claim for an exchange if:

The product is damaged, stained, defected, incomplete or size issue.

The product/s must be unused, in the original packaging.

You will be responsible for paying for your own shipping costs for returning and receiving your item

Royal Jewellers is dedicated to ensuring a smooth and efficient delivery process for our customers in Pakistan. If you have any questions or require further assistance, please do not hesitate to contact our customer support team.

Note: This Delivery Policy is subject to change without prior notice. Please refer to the most recent version on our website for updates.